PULL API: Integration with Visit by GES

This guide provides step-by-step instructions to set up the PULL API Integration with Visit by GES, in partnership with Jublia. The integration automatically synchronizes visitor and partner data every 15 minutes. 

Important Notes:

• If there are any customizations to the pulling process or custom fields, please contact your event’s Tech Success Manager for assistance. Refer to the Custom Integration section below.
• To enable real-time sync updates, contact your event Tech Success Manager to set up GES Webhooks.

Custom Integration

Some field mappings are fixed in the BASE Integration. Any changes to specific fields will require a custom script. The table below shows the BASE Integration field mapping with Visit by GES:

1. Group details

2. People Basic details

3. Attribute details

4. Company details

Notes:

• Any changes to the BASE Integration field mapping require custom development and will incur additional costs. Please contact your event’s Solution Specialist for detailed pricing.

How to Set Up Visit by GES PULL API Integration

Step 1: Accessing the Datasync Section

1. Go to Tools > Datasync > Pull API tab

Step 2: Create API Connector

1. Click Create API Connector

2. Provide Basic Information for the API Connector, including the Connector Name and Entity Type.

3. In the Vendor selection phase, select Visit by GES.

4. Enter the External Event ID and Basic Auth for your event, then create the API Connector.

   (Note: You can obtain the External Event ID and Credentials from your GES PIC. For Basic Auth, ensure that the credentials are encoded in Base64 format)

5. Once the Pull API Connector is created, you can continue to configure Groups and Attributes, or return to it later from the Pull API tab.

Step 3: Set up Group and Attribute 

Refer to this article for instructions on setting up the Groups and Attributes for the PULL API. 

Step 4: Sync your data and check the results

1. After completing the setup for the API Connector, Groups, and Attributes, you can start syncing your data by clicking the “Run one-time sync” button.

2. After the pull process is complete, view the results by clicking the History tab.

Note: If you encounter any errors while pulling data, contact your event’s Tech Success Manager for assistance.

How to Edit your API Connector

After creating the PULL API Connector, you can still modify or update certain details. Follow the steps below to make the changes.

Step 1: Accessing the Pull API Connector

Navigate to Tools > Datasync > Pull API tab

Step 2: Edit API Connector

1. Click the Edit button on the API Connector card

2. Edit and update the necessary information, and click Save.

How to Delete your API Connector

Step 1: Accessing the Pull API Connector

Navigate to Tools > Datasync > Pull API tab

Step 2: Delete API Connector

1. Click the Delete button on the API Connector card

2. Confirm by clicking Delete