Sentiments: Event Experience

Jublia aims to create a complete analytics journey for organizers through a story-telling approach.

Attendees' Overall Event Satisfaction 

• Measuring customer retention - the scale of 1 (Not at all likely) to 10 (Extremely likely)
• Click on the CSV file to access the full set of information. Before you export the CSV, you can add the attribute(s) that is available in your event for your CSV report.

Note: The calculation for NPS is based on % Promoters (9-10) minus % of Detractors (1-6). In other words, rates 7-8 won't be included in the calculation 

Related Articles:

• Top Metrics to Maximize Event Sponsorship ROI
• Keep Them Coming Back For More: The Importance of Attendee Retention
• Tell Your Event Data Story Through Jublia’s Connected Analytics
• Sentiments: Platform Satisfaction
• Sentiments: Onsite Satisfaction